Marketing Analytics Intern

Concord is a full-scope loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. We are service-focused, innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and customizable servicing solutions. Our subject matter experts proactively partner with clients to maximize portfolio performance at a competitive price.

We're looking for a curious, driven, and marketing-obsessed Part-Time Marketing Analytics Intern to help us decode the customer journey and fuel smarter growth strategies. In this hands-on role, you’ll dive into HubSpot, analyze performance trends, and explore conversion paths to uncover what really moves the needle. You’ll collaborate with our high-energy marketing and sales teams, turning raw data into powerful insights that shape campaigns and speed up sales cycles. If you’re eager to learn, love solving puzzles, and thrive in a fast-paced environment — let’s talk.

Key Responsibilities

• HubSpot Management: Utilize HubSpot to manage and track customer interactions, campaigns, and workflows to support marketing initiatives
• Data Analytics: Analyze customer journey data to identify trends, patterns, and opportunities for improving engagement and conversions
• Performance Analysis: Measure and report on key performance indicators (KPIs) such as conversion rates, lead generation metrics, and sales cycle times
• Customer Journey Mapping: Assist in creating and refining customer journey maps to enhance user experience and optimize touchpoints
• Reporting: Develop clear, actionable reports and dashboards to communicate insights to stakeholders
• Collaboration: Work with cross-functional teams to align analytics efforts with marketing and sales strategies
• Process Improvement: Identify opportunities to streamline data collection and analysis processes for greater efficiency

• Current enrollment in a Bachelor’s degree program in Marketing, Business, Data Analytics, or a related field
• Proficiency in HubSpot (CRM, marketing, or Sales Hubs preferred)
• Familiarity with data analytics tools (e.g., Excel, Google Analytics)
• Basic understanding of performance analysis and KPIs
• Strong ability to interpret data, identify trends, and draw actionable conclusions
• Excellent written and verbal communication skills for presenting insights and collaborating with teams
• Ability to work with complex datasets and ensure accuracy in reporting
• Bonus Skills: Experience with SQL, Python, or other data visualization tools is a plus

• Remote work
• Wellness resources
• Paid sick time